Reducing the number of cases which can be reduced by providing necessary information,Ībout Jade’s Salesforce Consulting and Advisory Services.This feature is suitable for various organizations that are looking into. Once activated this is how it will look.Personalize Bot by giving it a Name and which language the Bot will use to communicate.ĭefine the Welcome message and actions that users can use quickly.We are going with the Enhanced bot option in this example.Ĭhoose start from Scratch as this is the first Bot in this ORG. Standard bots are basic bots, whereas Enhanced Bot offers more personalized conversational experiences and is more secure. Select the type of your bots, like Standard or Enhanced.Once Bots are enabled click on “New Bot” to create your new first bot.Click on the toggle to Enable Einstein Bots.Navigate to Setup and in Quick Find box search for Einstein Bots.To use your Einstein bot, you must connect it to a Chat implementation or a Messaging channel. Go to Setup, in Quick find search Chat, then select Chat Settings. How Do we Implement Salesforce Einstein Chatbots? And Salesforce Einstein bot Implementation Guideīefore you enable Einstein Bots, you must enable Chat in your org.
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